How do I request a redraw on a patient?

To request a redraw, first make sure you're logged onto the Provider Portal. Then follow these steps: 
1. Click on the Patient tab at the top.
2. Search for the patient who needs a redraw.
3. Click the Three-Dot Action Menu. You wou will see a Redraw button. Click Redraw. (Note: Only orders with TNP Issue warning indicator will be able to see the Redraw option). 
4. A Redraw module will appear. Currently, all redraw kits will only be shipped to the original shipment method. (Note: If the order has a Billing Issue warning, the user must clear the outstanding billing before requesting a redraw).
5. Click Request. If successful, the user will see the pop up below on the top right of their page.
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