To request a redraw, first make sure you're logged onto the Provider Portal. Then follow these steps:
1. Click on the Patient tab at the top.
2. Search for the patient who needs a redraw.
3. click on "See Detail" as demonstrated in the screenshot. (Note: Only orders with TNP Issue warning indicator will be able to see the Redraw option). 
4. A Redraw module will appear. Currently, all redraw kits will only be shipped to the original shipment method. (Note: If the order has a Billing Issue warning, the user must clear the outstanding billing before requesting a redraw).
5. Click Request. If successful, the user will see the pop up below on the top right of their page.