If patients know which type of sample they need to collect, they can view all sample collection types, along with video demonstrations, by visiting the Collection Instructions page.
To View Order-Specific Collection Instructions
If patients are unsure of the sample type to be collected, they can view collection instructions specific to their test kit within MyWellness.
Log in to the patient portal via this link: Patient Portal.
Inside the Collect Sample section, patients will be able to view the collection instructions by selecting Collection Tutorial.
If the order requires a blood draw and is shipped to the patient, patients receive instructions for the phlebotomist with their kit. Patients can contact one of our phlebotomy partners to get their blood drawn.
View Blood Draw Locations Here
To learn how to access the MyWellness Portal, view the Help Article.
For more assistance, please contact support through Live Chat or email support@vibrant-america.com.