There are multiple areas within the Provider Portal that allow users to input payment methods for testing.
Read more about payment methods here
Adding Payment Information
Checkout Process
When placing an order in the order test tab, select the payment method drop-down on the right-hand side of the order screen
If Patient Pay Now is selected, input the payment information to complete their order. If Patient Pay Later is selected, patients will receive a payment receipt via email.
All statements can also be accessed at any time using the Statements tab.
Updates Section
Selecting the Patient Profile in the Updates Section will take you directly to the patient profile.
In the Patient Profile, select Pay Bill.
Select the payment method and fill out the required fields.
Patients Tab
You may also search for the patient by name, accession ID, or DOB in the Patients Tab. Once the Patient Profile is found, select Pay Bill.
Patient Pay Later
If you selected Patient Pay Later at the time of the order, your patient will have been sent instructions to complete payment on their own via email or text before the order is processed. They will be prompted to complete payment from within the MyWellness Patient Portal.
However, if a patient does not complete payment due to missing the payment notification or some other reason, this is how you can apply a patient's credit card for them if they contact you to make payment, or you must reach out to them due to an outstanding balance that appears in your Updates Section.
For more assistance, please contact support through Live Chat or email support@vibrant-america.com.