What's inside my personalized kit?

If you received your kit in the mail from us, you have a personalized kit. Your personalized kit is configured specifically for you, ensuring a seamless and accurate collection process. 

What Makes Your Kit Unique?

1. Personalized QR Code:

  • Activates your kit.
  • Provides access to the patient portal.
  • Links to video collection instructions for step-by-step guidance.

2. Pre-Labeled Sample Collection Tube:

  • Includes your name, a unique barcode, and your accession ID.
  • Ensures proper tracking and eliminates the need for additional labeling.

3. Pre-Labeled Return Label:

  • Already attached to the bubble mailer.
  • Makes returning your sample easy — simply drop it off at a FedEx location.

What’s Included in the Box?

Small Box: Contains your collection materials.

Collection Instructions Sheet: Found on top of the materials.

Specimen Bag: Located under the collection instructions sheet.

Bubble Mailer: Found at the bottom of the blue outer box.

Tip: If you received two small boxes, check under both to find the bubble mailer.

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