Currency settings in the Provider Portal are designed to provide international providers with accurate local pricing for all orders. This ensures clarity, consistency, and a smoother ordering experience, no matter where your account is registered.
Currency Display
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New accounts without order history
Starting 7/21/25, all new accounts automatically display the default currency of the country where the account is registered. -
Existing accounts with order history prior to 7/21/25
All new orders will be displayed in the local currency. Previous orders placed in USD remain saved and locked for download to keep records consistent.
Changing Your Currency
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Accounts created before multi-currency support
Your currency may have been updated automatically. If it is incorrect, please contact our support team to request a change. -
Accounts created after multi-currency support
Currency settings can’t be changed after initial setup. If you need to change this setting, please contact our support team.
For more assistance, please contact support through Live Chat or email support@vibrant-america.com.