The Vibrant Phlebotomy App makes it easy to manage appointments, track upcoming visits, and complete required documentation directly from your mobile device.
This guide walks you through the app’s main features, including navigating the home screen, creating and finding appointments, updating your profile, and reporting issues.
Navigating the App
Use the tabs at the bottom of the screen to switch between Home, Calendar, Appointments, and Scan.
Tap the menu icon (☰) in the top-left corner to open the main menu. From there, you can go to Home, Profile, Scan, Tutorial, and Error Report, or log out.
Today's Upcoming Appointments: tap "View" to see today's schedule in the Calendar.
Incomplete Appointments: visits that have started but still need paperwork, such as sample photos, a tracking number or tube confirmation. Tap "View" to finish them.
Missed Appointments: confirmed appointments that were not fulfilled on their scheduled day. You can still complete them. Tap "View" to see the list.
When you open Incomplete or Missed Appointments, a reminder asks you to upload your paperwork. Tap "OK" to continue.
Tap any appointment in the list to open it. Tap the back arrow to return.
Tap "View All Appointments" to see every appointment.
Appointments
Creating a New Appointment
Scan or enter the accession ID and confirm the patient as shown in "How to Open an Appointment by Scanning". If there is no appointment for this accession ID yet, the app asks whether to create one. Tap "Yes".
The patient's name, phone, and email are filled in for you. Choose the draw type (Walk-In or Mobile) and your phlebotomy company.
Enter the arrival date and time and check the time zone. The date and time cannot be in the future. Then tap "Save".
The new appointment opens. You can now complete it the same way as any other appointment.
Finding Appointments
Tap "Calendar" at the bottom. Tap the small arrow under the week to open the full month. Days with a green dot have appointments. Tap a day to see them.
Tap an appointment card to open its details.
Or tap "Appointments" at the bottom to see a list. Tap the start and end dates to choose which days to show.
To look up one appointment, tap the search bar, type an accession ID or the patient's name, then tap "Search" on the keyboard.
Tap the filter button next to the dates to sort by time or to show only certain draw types or statuses. Tap "Apply" when you are done.
Updating Your Profile
Open "Profile" from the main menu and tap "Edit" in the top-right corner.
Change your name, description, profile photo, or phone number, then tap "Save".
If you change your phone number, tap "Verify" next to it. You will get a 4-digit code by text message. Enter the code and tap "Submit".
Reporting an Issue
Open "Error Report" from the main menu. Describe what went wrong and add a video link if you have one (both optional). Tap the camera icon to add 1 to 3 screenshots of the problem, then tap "Submit". Tap "OK" on the thank-you message.
For more assistance, please contact the Phlebotomy team at 1-650-729-9668 or email phlebotomysupport@vibrant-america.com.