On both a provider and practice level, manage general preferences related to favorites, the test menu, drafts, default delivery methods, and Patient Navigator Settings.
Shortcut Bundles
Create and manage Shortcut Bundles for frequently ordered tests. This can be helpful on a practice level or provider level.
These shortcuts can also be managed on the Order Test page in the favorites section.
Learn More about Shortcut Bundles
Default At-Home Test Menu
Decide on a personal or practice level whether you want the at-home menu toggle default to be on or off when you first log in.
Read more about the At-Home Menu
Draft Auto Clean Up
Decide on a personal or practice level if you want draft orders to be removed once the order is completed or if you would like a copy to remain in drafts.
Default Delivery Method
On both a practice and personal level, a default delivery method may be selected for Blood Kits and Non-Blood Kits. You may also choose whether or not to allow the "supplied by the Office" delivery method to be selected. If you do not plan to keep test kits on hand, it is recommended to keep this toggle in the off position to prevent mistakes.
Kit Handling
Express Checkout
Allows orders to be placed with only minimum patient details, so patients can complete the remaining information after checkout.
Patients
Patient Info Disclosure: Controls whether Vibrant Support can share order, TNP, or report status details directly with patients.
Opt-in Automatic Redraw: Enables automatic redraw handling when a replacement sample is required.
Beta Progam
Provides access to new and early-release features before general availability.
What is the Beta Opt-In Program?
For more assistance, please contact support through Live Chat or email support@vibrant-america.com.