Resources
New Portal FAQs
How to submit feedback in the Vibrant Wellness Portal
Is Vibrant Wellness down?
What is the difference between the Vibrant America (old) Portal and the Vibrant Wellness (new) Portal?
Does Vibrant offer pyrrole testing?
Will a 30-minute consultation be enough time to cover all the tests I ordered for this patient?
Managing Your Account
How to Reset Your Password
What if I was not linked to my practice before?
Will all of my data from the old portal transfer to the new portal?
Where can I go to change my email address or password?
How do I change my email notification settings as a provider?
What are the different account roles and permissions?
Managing Your Practice
Where can I upload my logo for the order summary?
How to enable automatic weekly or monthly transaction summary statements?
Why Am I Getting an Error Message When Trying to Add a New Provider to My Practice?
How Do I Setup Automatic Receipt Statement Summary Notifications to Consolidate Monthly Charges?
How to customize your welcome letter and order summary document
How do I manage Practice Settings?
Managing Patients & Orders
How to use the new Personalized Reports
How Do I Access Preliminary/Partial Reports?
How to enable Express Checkout to place orders for patients with minimal information
What are International Import and Export Fees?
What is the turnaround time?
How to create a Vibrant Wellness account and place your first order
