- How to use the Personalized Reports
- How Do I Access Preliminary/Partial Reports?
- How to enable Express Checkout to place orders for patients with minimal information
- What is the At-Home Test Menu?
- What if my patient does not complete an optional questionnaire?
- What are Shortcut Bundles?
- What is a Lab Issue?
- How can I be notified when my patient’s test results are ready?
- What are AI-Report Summaries
- How Do I Order Using Multiple Currencies?
- Why Can't I Use Bundles and Promo Codes Together?
- What are the import fees for Gut Zoomer orders shipped to Ireland and Australia?
- How do I see an itemized list of charges in the order?
- Why are certain tests disabled when I place an order?
- How do I resend a patient questionnaire?
- What if my patients miss the Blood Concierge scheduling email?
- What are International Import and Export Fees?
- How To Create a Vibrant Wellness Account and Place Your First Order
- How do I Schedule an Order for a Later Date?
- Why Is My Patient’s Report Section Hidden?
- What if my patient needs a redraw and what is a TNP?
- What is the Questionnaire?
- Do you have more information regarding report comments and recommendations?
- How do I know if a patient hasn't paid their outstanding balance?
- How do I Download Patient Statements?
- How do I know when redraw results are ready?
- How do I identify orders blocked by a missing questionnaire and resend the questionnaire link?
- How do I get updates on my orders in the portal?
- How Do I Add Multiple Patients At Once?
- How Do I Access My Patient's Order Summary?
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