- How to use the new Personalized Reports
- How Do I Access Preliminary/Partial Reports?
- How to enable Express Checkout to place orders for patients with minimal information
- What if my patients miss the Blood Concierge scheduling email?
- What are International Import and Export Fees?
- What is the turnaround time?
- How to create a Vibrant Wellness account and place your first order
- Setting Default Views for Personalized Reports
- Can I schedule an order for a later date?
- Why Is My Patient’s Report Section Hidden?
- What Does a “Lab Issue” Mean on My Patient’s Account?
- How to use the eZ-Bill system to adjust lab retail prices and custom fees
- How do I see an itemized list of charges in the order?
- Why won't express checkout work?
- What if my patient needs a redraw?
- What is the Questionnaire?
- What are shortcut bundles and how do you create them?
- Where are the old reports?
- Do you have more information regarding report comments and recommendations?
- How do I use the at-home test menu?
- How do I know if a patient hasn't paid their outstanding balance?
- How to download patient statements
- How do I know when redraw results are ready?
- How do I set up automatic questionnaire reminders for patients?
- How do I identify orders blocked by a missing questionnaire and resend the questionnaire link?
- How do I get updates on my orders in the portal?
- How Do I Add Multiple Patients At Once?
- How do I access my patient's order summary/ requisition form?
- How do I check the EDR(Estimated Date of Report) on my patient's order?
- Troubleshooting Report Download Issues in Vibrant Portal
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