When there is a TNP(test not performed) issue, redraw orders can be initiated manually or automatically depending on the user or practice admin's Settings & Preferences.
Redraws will be handled separately for blood kits and non-blood kits. If an order includes both, all blood kits will be processed together, and all non-blood kits will be processed together.
Once a redraw is initiated for one category, any TNP issues from the other category will automatically trigger a redraw request as soon as processing is complete.
Manual Advanced Redraw
Manual Advanced Redraw is the default method. This method simplifies the redraw process while still keeping providers in total control. When a redraw is required, providers can request a redraw while the patient still has other samples pending lab approval. If other pending samples result in TNP(test not performed) issues and need to be recollected, they will automatically be processed with the provider's already placed redraw request.
Providers can manually request a redraw when an order has a TNP issue by selecting See Detail on the issue flag in the Patients tab OR by selecting Redraw on the top of the Patient Lab Profile.
When the provider manually initiates a redraw, the order status will change to. If the redraw order is placed for a blood sample, the notification and kit will be sent as soon as all blood samples have been processed. If the Redraw Order is placed for a non-blood sample, the notification and recollection kit will be sent as soon as the lab has processed all non-blood samples. This allows us to add any additional materials needed to the recollection kit in case of additional TNP issues. Manual redraw allows the provider to change the delivery method.
Automatic Redraw
When a TNP (test not performed) issue is identified, Automatic Redraw eliminates the need to manage and track redraw requests, allowing providers to reduce administrative tasks. With Automatic Redraw enabled, redraw notifications and kits are automatically sent to patients using the original order’s delivery details once all blood kits or non-blood kits are processed.
The order status will change to after all initial samples have been processed and the redraw request has been initiated on the user's behalf. If users see a TNP issue before the order status changes to Redraw Order, no further action is required if Automatic Redraw is enabled in General Preferences. Automatic Redraw can be implemented on a personal or practice level. Users can choose to be notified when a redraw request is initiated on their behalf.
Enabling Automatic Redraw
Settings & Preferences> General Preferences> Automatic Redraw
Automatic Redraw can be enabled on a practice or personal level. To enable this option, open Settings & Preferences, where Automatic Redraw can be found under General Preferences. Users will also be presented with the option to be notified when a redraw request is automatically initiated on their behalf. This can adjusted anytime in Notification Preferences.
Redraw Order Summary
Once the redraw has been initiated manually or automatically, the order status will change to . This can be selected to view the Redraw Order Summary.
Preliminary Partial Results
Preliminary partial results may be ready before the recollected sample is received.