Within Settings & Preferences, you can enable a setting that will notify you when redraw results are ready. This setting applies to both complete results and redraw results.
To turn this setting on, navigate to Settings & Preferences, then select Notification Preferences.
Scroll to Test results are ready under and make sure the toggle is in the "On" position.
For more assistance, please contact support through Live Chat or email support@vibrant-america.com.