If a patient has already paid for the Blood Concierge Service but has not scheduled their appointment, they will receive reminder emails every two days until they complete scheduling.
How the Reminder Emails Work
•The first reminder is sent two days after payment if the appointment has not been scheduled.
•Additional reminders are sent every two days until scheduling is completed.
•Patients who did not purchase the Blood Concierge Service will not receive these reminders.
How This Helps
✅ Ensures timely test completion by keeping patients on track.
✅ Reduces provider follow-ups by automating scheduling reminders.
✅ Minimizes miscommunication if the initial email was missed.
If a patient has paid for the service but cannot find the email, they should check their inbox for the Blood Concierge Reminder Email or contact support for assistance.