Signing Up
If you are the first provider in your practice to sign up for a portal account, visit our website here to begin the sign up process. Otherwise, contact your practice administrator to be invited to the practice account.
Learn more about adding providers to your practice
1. Complete the required information fields.
Users located in the United States must enter an individual NPI to place orders.
2. Once the information has been submitted, create your password and return to the sign in page.
3. Sign in to your portal account and navigate to the Order Tab to add a new patient.
4. With your patient created, scroll down to find the At home toggle which allows you to see tests eligible for at-home collection. Add tests to your cart and change the delivery method or payment method if necessary.
Delivery Methods
- Supplied by Office: You have Vibrant kits in stock (not typical)
- Ship to Patient: We will ship the kit to your patient
Payment Methods
- Provider Office Bill: Your credit card is applied and you pass the charge to the patient at a later time through their regular bil
- Patient Pay Now: You collect the patient's credit card details now while you place the order
- Patient Pay Later: Payment instructions will be emailed to the patient. Payment must be completed to process the kit.
5. Add a note to the patient or apply any coupon codes and complete the order.
Learn More with Portal Resources
Resource Center
Explore the extensive resources available through the Information Ribbon on the left-hand side of the portal, including support materials, portal optimization tips, and insights into the science behind Vibrant tests.
