If the report section for a patient is hidden, it typically means there is an issue preventing the report from being viewed, downloaded, or shared. When this occurs, the system will display the specific issue that is blocking the report in the results section of the patient’s tab for clear visibility.
Common issues that may cause the report section to be hidden include:
•Lab processing errors
•Missing information
•Lab issues requiring provider intervention
To resolve the issue and access the report, please review the displayed issue and take the necessary steps. If further assistance is needed, contact support for help.
